On Guard - Fraud Spotter - 22 Credit Cards
The credit card may well be one of the great inventions for it allows
us to make purchases and conduct business without laying currency on a
retailer's counter. With the magic words "charge it" and the click of a
machine, a credit card allows us to pay in the safest way possible,
without cash or a checkbook ever coming into play. But, like any other
form of banking, credit cards are not foolproof. Credit and charge card
fraud amounts to hundreds of million dollars every year. Through charge
card fraud, the con artist has found a whole new way to gain access to
your lines of credit.
The easiest way to commit this type of crime is simply by stealing a
credit card. Indeed, theft is the most popular form of credit card
fraud, according to the BankCard Holder's of America (BHA). By picking
your pocket, stealing your wallet or purse, or breaking into your
vehicle or home, the thief comes into possession of your credit card and
then takes it shopping. Or he may sell the card on the lucrative
underground black market, where high-credit line platinum and gold cards
are the most popular and demand the highest prices.
Once he has your card he has an open line into your credit account.
In order not to be liable for the charges he may run up it's vital that
you contact your card issuer as soon as you discover the card is
missing. If you wait, you can be held liable for up to $50 of any
charges incurred. Play it smart and keep only one or two cards in your
wallet or purse. Write down the card numbers and the issuing company's
name and phone number. Keep this information in a secure place,
preferably at home. Then, in the event of theft, you'll know which cards
were taken and be able to contact the company. Also, always be sure to
sign the backs of your cards. People who haven't done so have almost
given the con artist a free card.
Fortunately, credit card companies are devising new ways to defeat
credit card fraud. Some are now placing the customer's picture on the
card and others are affixing customer signatures permanently on the
card. Unfortunately, though these methods reduce the incidence of fraud,
a con man doesn't always have to have your card in his possession in
order to run up charges on your account.
Many purchases, especially through mail order companies, can be done
without the buyer and the retailer ever meeting face to face. Orders can
be phoned in or placed online, and if a credit card is used it is never
seen by the retailer. All the con artist needs is your name, address,
card number, and expiration date. If he can relate that information he
can make the purchase. How can he get that information? Anytime you give
out your credit card number you risk a third party hearing it or seeing
it. Retail clerks sometimes write down a customer's card information.
Others keep the carbons of credit card receipts. Con artists steal mail,
especially outgoing bills or statements from credit card companies that
list name, address and credit card details.
Some con artists will stand in line next to a customer and simply
read the information over the customer's shoulder - the police call it
"shoulder surfing." I learned how easy this was when I found myself
standing next to a customer, waiting to purchase groceries. The customer
laid his credit card down and I could easily read the name, number and
expiration date on it. His mistake was laying the card on the countertop
while the clerk finished ringing up the purchase. If he had held it in
his hand until the clerk was ready he would have reduced the amount of
time someone would have had to read the information. If that weren't bad
enough, he also laid his wallet down, with his driver's license facing
upward. I easily read his name, address, city, state and license number.
When the clerk asked for his phone number, he gave it to her. If I had
been a con artist, I would have had all the information necessary to
plunder his account. Since my mind doesn't run in those directions, I
promptly forgot everything, but I remembered the lesson.
A high-tech way for con artists to get hold of your credit card
information is by listening to your cordless and cellular telephone
calls. Easily available scanner radios intended for police and fire
department monitoring can also pick up signals from cordless and
cellular phones. When you use phones of this kind you are operating a
radio station of sorts. You are "on the air." If you give your credit
card number or other personal information out over one of these
telephones you are actually broadcasting that information! Wait until
you find a regular old-fashioned "landline" phone with the handset
connected to the base by a wire, and the base connected by wire to a
wall socket. Electronic eavesdropping of cordless and cellular
telephones is illegal but it happens just the same, and unwanted third
parties can hear your credit card and banking information. Beware!
Never give out your credit card number and never allow retail clerks
to record your card number on checks or in other places. Clerks that ask
for your address or phone number when they process your card are asking
in error. Don't give it to them. The BankCard Holder's of America (BHA)
also recommends that you never write your credit card number on
postcards or have it listed on catalogs you receive through the mail.
Con artists have been known to use stolen driver's licenses and
credit cards to open credit accounts at department stores. You may be on
the losing end of someone else's shopping spree unless you immediately
notify your credit bureau of the loss of your ID and card. The BHA
advises that having the bureau flag your file with a fraud alert is the
best way to avoid someone else using your good name and credit history
to open an account.
It's fairly easy to gain access to a card already in your possession,
but the most vulnerable are new cards sent through the mail. NRI (Never
Received Issue) fraud occurs when thieves intercept the card before it
reaches you. This happens through theft of mail sacks and credit card
statements. A con artist may intercept your statement, call the card
company and request an address change. He may also ask for a new or
extra card. NRI fraud is said to be the second most prevalent type of
credit card fraud.
Stealing cards and using card information is the quickest way to
commit credit card fraud, but some industrious con artists simply forge
their own. Card forgers obtain lists of legitimate credit card numbers
and emboss them on fraudulent cards. Until the bill for purchases
arrives, the user never knows about the deception; the card has been in
wallet or purse the entire time! Law enforcement officials say that
forgers have successfully duplicated even anti- fraud devices such as
magnetic stripes and holograms. Even ingenious forgery-fighting methods
such as the microdot printing around the VISA card logo have been
copied. Keep your credit card from being used illegally by following
these tips:
1) Never give your account number to anyone over the telephone unless
you initiate the call and intend to make a purchase. Don't fall for
anyone who says they need your card number to verify your account or
your identity, especially if they claim to be from the card issuer's
company.
2) Never carry your Personal Identification (PIN) number in your
purse or wallet. Don't make it easy on a crook who picks your pocket.
3) Never discard a credit card statement or purchase receipt without
first shredding it or tearing it up. For added protection, never leave
either an intact or torn up receipt in a retail store refuse container.
Take it with you and dispose of it yourself.
4) Always keep your purse or wallet close at hand; never leave your
card unattended in a hotel room or in a clerk's possession.
5) Always check your billing statement for signs of fraud; unknown
purchases or charges from unfamiliar companies should signal an
immediate call to your credit card company.
6) If your card is lost or stolen report the loss to your credit card
company immediately You should also report the fraud to law enforcement
by filing a police report with your local department responsible for any
unauthorized withdrawals. You may also want to contact your state's
attorney general's office or call the National Fraud Information Center
(1-800-876-7060) for information on more resources. The Electronic Fund
Transfer Act states that if a customer reports a missing card before the
card is used illegally, the customer cannot be held responsible for any
unauthorized withdrawals.
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TIP:
When taking on new debt, try to keep your loans as installment loans (a fixed number of monthly payments) as apposed to revolving loans (having to many revolving loans can lower your credit score).
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Reprinted from Zongoo! Finances